Food Service Manager

JOB SUMMARY

The Food Service Manager ensures a delicious and nutritious dining experience for all our guests, served with friendly customer service. This position is responsible for procurement and management of staff, vendors, and equipment maintenance concerning all food services and camp store purchases for the year-round residents at Camp U-Nah-Li-Ya.

ESSENTIAL FUNCTIONS

• Cook well balanced meals for guests at YMCA Camp U-Nah-Li-Ya. Group sizes ranging from 10 - 250. Cook enough food to feed the group well and limit excess/waste.
• Ensure the kitchen is well staffed and operates at a high level during all program times requiring food service, including weekends.
• Cook a variety of alternative meal options for dietary restrictions and special diets of our guests/staff.
• Provide a vibrant salad bar at least once per day with a wide variety of salad options.
• Recruit, hire, train, and supervise all kitchen staff and volunteers to provide a total quality camp experience to all users.
• Prepare accurate menus that relate to the group size and meal requests of the campers. This is to include the introduction of new items and quality improvement, all relating to affordability.
• Purchase all food, kitchen commodities, and related equipment. Supervise the storage and security of all food commodities. Keep records for all food purchases. Maintain records of milk consumption for use in filing for state milk refunds.
• Provide end-of-season inventories.
• Process all bills that relate to the kitchen operation. Sustain budget controls and follow the budget guidelines assigned to the food service operation.
• Strictly enforce sanitary and health standards, including the responsibility of kitchen equipment care.
• Assist in planning for long term equipment and facility needs.
• Participate as a member of the Camping Services group by playing a participatory role and attending all mandatory meetings.
• Assist the kitchen staff to lead a high level customer service experience for the campers and assist all visitors. Promote a positive image of Camp U-Nah-Li-Ya and the Y.
• Possess a working knowledge of camp policies, procedures and effectively implement the Y's mission to daily activities. Support the goals and objectives of the camp.
• Act according to facility protocol to ensure safety of all staff and children which includes:
• Adhere to policies related to boundaries with staff and children.
• Attend required abuse risk management training.
• Report suspicious and inappropriate behaviors and policy violations.
• Follow mandated abuse reporting requirements.

SKILLS AND TRAINING

• Related education in food service and/or management preferred.
• 3 years or more of experience working in the food service field required.
• Demonstrate excellent customer service skills; for example, friendly, personable, helpful, patient, and professional.
• Strong administrative, organizational, math, and computer skills (MS Office) with attention to detail required.
• Must have or be willing to obtain Wisconsin Food Service Handler, Managers Serve Safe, CPR and First Aid certifications; training provided.
• Ability to work a flexible schedule that includes weekends and evenings as needed.
• Must possess a valid driver's license with acceptable driving record as defined by the Greater Green Bay YMCA policy.

PHYSICAL DEMANDS

This position requires you to have the ability to lift up to 35 pounds, bending and reaching, maintaining effective work in a sometimes very warm kitchen environment. All food service employees are on their feet for extended periods of time. Must be able to unload and put away food deliveries in dry stock, walk in refrigerator, and walk in freezer.

COMPETENCIES

• Building Relationships: Connect people to the Y's cause by developing inclusive relationships and collaboration. Create sustainable relationships within the Y. Assist members in becoming more connected to the Y and build small communities.
• Emotional Maturity: How we understand and conduct ourselves impacts our relationships. Demonstrate ability to understand and emotions effectively in all situations.
• Advancing Our Mission and Cause: As a cause driven leader you will support the Y, its members, participants, and staff by living the Y's values of CARING, HONESTY, RESPECT, and RESPONSIBILITY in all interactions and aspects of job performance and demonstrate the desire to serve others and fulfill community needs.
• Communication & Influence: Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to the Y's cause
• Critical Thinking & Decision Making: Makes informed decisions based on logic, data, and sound judgment
• Fiscal Management: Manages the Y's resources responsibly and sustains the Y's nonprofit business model
• Functional Expertise: Executes superior technical skills for the role
• Developing Self & Others: Develops self and supports others (e.g., staff, volunteers, members, program participants), both formally and informally, to achieve their highest potential
• Safety: Adhere to and enforce safety policies and procedures for Camp U-Nah-Li-Ya.

This job description represents the major functions of the job but is not intended to be all inclusive. The incumbent is also responsible for performing other duties as necessary for Association success.