Restaurant Manager

2 years

About Flyfish Club Flyfish Club is a culinary focused private members club powered by the VCR Group. Located in the heart of New York City, Flyfish Club offers a refined yet inviting atmosphere focused on extraordinary service, world-class seafood, and genuine hospitality. We are building a team of leaders who bring energy, integrity, and precision to everything they do.

Job Summary The Restaurant Manager plays a pivotal role in daily operations and service leadership at Flyfish Club. This individual works closely with the Director of Operations and leadership team to ensure every guest and member experience is elevated, consistent, and aligned with our brand standards. The ideal candidate is a team-builder, detail-oriented operator, and passionate host.

Key Responsibilities

• Lead daily FOH operations and ensure all service standards are upheld throughout each shift

• Serve as a hands-on floor leader and role model of hospitality for team members and guests

• Drive a culture of accountability, consistency, and excellence across the entire service team

• Manage team performance, including scheduling, coaching, performance feedback, and conflict resolution

• Collaborate with BOH, membership, and events teams to ensure seamless communication and execution

• Support inventory control, ordering, tip pool oversight, and operational planning

• Execute guest recovery when needed with grace, professionalism, and urgency

• Uphold and enforce all company policies, safety protocols, and service procedures

• Support onboarding and ongoing training for new and existing team members

Preferred Qualifications

• 24+ years in a management or leadership role within a high-volume or upscale restaurant

• Proven ability to lead service teams through busy shifts while maintaining a calm and professional presence

• Strong communication and organizational skills

• Deep understanding of hospitality, team leadership, and systems-driven operations

• Experience with reservation (7Rooms), POS (Toast), scheduling (Sling), and communication platforms

• A growth mindset and genuine passion for people, food, and service

What We Offer

• Competitive salary

• Health benefits, dining discounts, and paid time off

• Career advancement opportunities within VCR Group

• A collaborative and mission-driven workplace

• Exposure to one of NYCs most exciting hospitality concepts

Compensation: Salary ($75,000.00 - $90,000.00)

Benefits & Perks: Health Insurance, Paid Time Off, Dining Discounts

Leadership

Problem Solving

Time Management

Customer Service Orientation

Adaptability

Team Collaboration

Attention to Detail

Crisis Management

Interpersonal Skills

Training and Development

Strategic Planning

Operational Efficiency

Emotional Intelligence

Decision Making

Creativity in Service Delivery

Read more