Culinary Supervisor

WHAT YOU WILL DO

Lead the Kitchen Team

• Supervise the culinary team during service to ensure food quality, speed, and presentation meet Topgolf standards

• Coach and develop team members in real time, from technique and plating to attitude and accountability

• Delegate tasks clearly and ensure the team is set up to execute efficiently every shift

• Drive team member engagement and build a kitchen culture people actually want to show up to

Own Quality and Execution

• Execute prep and pull lists consistently to ensure the kitchen is ready before service begins

• Monitor and coach presentation technique and hold the line on food quality standards at every station

• Ensure consistent food quality across every dish that leaves the kitchen

• Participate in food ordering and assist with weekly inventories to keep costs and supply levels in check

Keep the Kitchen Safe and Compliant

• Always oversee safety and sanitation practices across the kitchen

• Ensure proper equipment operation, cleanliness, and maintenance throughout the shift

• Uphold all food handling, storage, and safety standards in compliance with local regulations

• Demonstrate Topgolf's Core Values in every interaction: Fun, One Team, Excellence, Courage, and Caring

WHY YOU'LL LOVE IT HERE

• You'll lead a team in one of the highest-energy culinary environments in entertainment

• You'll have real ownership over kitchen performance and the guest experience it creates

• You'll grow as a leader with support from an experienced culinary team above you

• You'll work in a place where great food and a great time go hand in hand

CORE COMPETENCIES FOR SUCCESS

Being Resilient | You stay composed, keep the kitchen moving, and lift the team even when service gets intense.

• Remains calm and professional during peak service, high-volume events, and unexpected challenges

• Recovers quickly when things go sideways and helps the team do the same

• Manages the heat, literally and figuratively, without letting pressure affect the team's performance or morale

• Leads by example during the hardest parts of the shift so the team knows what steady looks like

Communicates Effectively | You give clear direction, coach in the moment, and keep the kitchen operating as one team.

• Delegates tasks clearly and confirms understanding so nothing gets missed during service

• Coaches team members directly and constructively in real time without disrupting the flow of the kitchen

• Communicates food quality issues, equipment concerns, and staffing needs to the Chef team promptly

• Listening to team feedback and creates a kitchen environment where people feel heard and supported

Customer Focus | You know that every plate is part of the guest experience, and you hold the standard accordingly.

• Holds the team accountable for food quality, presentation, and consistency on every dish

• Anticipates service demands and preps the kitchen to deliver before issues arise

• Treats the guest experience as the reason the kitchen exists and communicates that standard to the team

• Looking for ways to continuously improve food quality, speed, and consistency

Drives Results | You push the team to hit their best every shift and build a kitchen that performs under pressure.

• Sets high standards for food quality, cleanliness, and execution and holds the team to them

• Drives prep completion, station readiness, and service execution with a sense of ownership and urgency

• Identifies performance gaps on the line and addresses them directly and quickly

• Takes pride in a kitchen that runs well, looks clean, and puts out great food consistently

QUALIFICATIONS

• 3 years of culinary experience in a high-volume kitchen environment

• Proven ability to lead and develop a culinary team

• High school diploma or equivalent

• Must be 18 years of age or older as required by state or local law

PHYSICAL REQUIREMENTS

Let'sbe real - thisisn'tyour typical desk job!Here'swhatyou'llneed to do to thrive in this role:

• Ability to remain on your feet and in motion for extended periods throughout the shift, including standing, walking, and navigating a fast-paced kitchen environment; this roleoperatesin a high-volume kitchen and requires sustained physical stamina throughout the duration of each shift

• Ability to lift, carry, and move items up to 50 pounds independently and up to 75 pounds withassistance, including food products, equipment, supplies, and delivery transport across multiple levels of the venue

• Ability to navigate stairs, ramps, and multi-level areas of the venue when transporting food, coordinating events, or overseeing service delivery

• Ability to work in varying temperature environments on a frequent basis, including hot kitchen conditions, walk-in coolers, and freezers

• Ability to perform repetitive hand and wrist motions including cutting, stirring, lifting, andoperatingkitchen equipment throughout the shift

• Ability to communicate clearly and effectively in a high-energy venue environment that may include moderate tohigh levelsof background noise

• Ability to work in a fast-paced, high-volume environment whilemaintainingfocus, food safety standards, and quality under pressure

Sounds like a fit? We can't wait to meet you!

BENEFITS

Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform - and that's just for starters for those who qualify. View team member benefits here.

ADA

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.