Restaurant Shift Leader (Full-Time)

Pay Range: $17.00 - $18.00 / hour

As the team Zaxbys expands, we're saving a se for you!

To our guests, Zaxbys is more than just a place to e its a place to have fun, spend time with friends, and enjoy gre food.

To our team members, Zaxbys is an indescribably gre place to work!

Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs.

Why work Zax?

• FREE Meals On Shift & 50% Off Meals Off Shift
• Flexible Schedule
• Early Access to Pay
• Paid Training
• Opportunities to Advance

Benefits

• Recognition Program
• Employee Referral Program
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short-Term Disability
• Long-Term Disability
• Employer Paid Life Insurance
• 401(k) With Employer Mch (additional eligibility requirements)

Duties and Responsibilities

• Complete all training requirements including:
• Zaxbys Shift Leader Development Plan
• Food Safety Certificion
• Any additional training required by Zax LLC
• Crees a culture of high-performance and trains and coaches team members to meet all company standards
• Mentor, coach and develop team members and communice performance concerns to your General Manager
• Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner
• Cree and maintain a positive culture and healthy team morale through recognition and leading by example
• Communices shift goals and motives team members to meet goals and perform to their highest ability level
• Deleges tasks to team members and supervises performance during a shift
• Maintain operional standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
• Ensure service, product quality, and cleanliness standards are consistently upheld
• Enhance guest experiences by ensuring th team members sisfy and exceed guest expections
• Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts.
• Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary
• Tracks food safety and quality throughout the shift and ensures guests receive accure orders th meet company standards and guests sisfaction
• Plans shift duties and ensures opening and closing duties are complete
• Collabores with management team to develop goals and reports back to management on goal progress
• Ensure processes, policies, and procedures are properly followed throughout daily operions
• Follows company cash management policies
• Maintain compliance with federal, ste, and local laws and guidelines
• Utilize management tools and keep ne, accure, and current records
• Maintain an titude of flexibility th allows performance above and beyond the parameters of this position description
• Ensure the team works safely and follows all safety guidelines and procedures
• Immediely report all human resources and risk management concerns to your General Manager and District Manager
• Escale other concerns to your supervisor when approprie
• All other duties necessary to ensure restaurant operions function properly

Job Qualificions

The following requirements must be met in order to qualify for this position.

• Must be 18 years of age or older
• Must have reliable transportion
• Available to work a minimum of 5 days and 32 to 40 hours per week
• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Successful completion of background check
• Demonstres leadership qualities, organizional skills, and ability to interact cooperively with others
• Leadership experience preferred

Capability Requirements

The following capabilities are required to perform the essential functions of this position. Reasonable accommodions th do not cree an undue hardship on the company will be considered.

• Sit, stand, and walk continuously
• Occasionally stoop, bend, crouch, or climb, including the use of ladders
• Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
• Continuous use of hands and wrists for grasping and fine manipulion
• Communice proficiently through speech, reading, and writing
• Maintain effective audio-visual discriminion and perception to observe and respond to the environment
• Work in an environment th feures hot and cold temperure variions and exposure to food allergens
• Opere and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment