- Develops and implements all Margaritaville Casino Resort Bossier City Guest Satisfaction Standards to all guests and all fellow employees.
- Must be entertaining and interact with guests when working on the line.
- Attends departmental orientation prior to beginning work in the department.
- Creates a positive guest employee experience. Smiles, and is helpful and friendly.
- Answers questions, takes responsibility to get answers, and anticipates our guests needs and problems.
- Execution of all food production as determined by the Sous Chef through production sheets.
- Practices a clean as you go work ethic and utilize proper food handling techniques (i.e., wearing plastic gloves and proper uniform, including hat and clean kitchen towels).
- Prepares the proper amounts of food as requested by the Sous Chef.
- Conducts self in a highly professional manner at all times.
- Communicates with Stewards on all equipment cleaning needs.
- Handles any special request made by the Sous Chef or external guest.
- Maintains Margaritaville Casinos food quality specifications as determined by the standard recipe.
- Maintains a waste-free department by controlling production and utilizing returned food.
- Responsible for the cleanliness of immediate work area and the process walk-in cooler.
- Completes attendance of Serv-Safe class if offered.
- Cuts, dices, and chops various food products.
- Using recipes, creates sauces, stocks, and pizza dough.
- Be aware of rotation and sanitation guidelines.
- Organizes and clean coolers, storerooms, and freezers as necessary.
- Ability to grill items to specific temperatures.
- Must work on prep and mise en place items when not working on the line.
- Needs to understand the fundamentals of house made dough from proofing to working on finished product, rounding, etc.
- Ability to work a brick oven, stretch dough, top pizza, and cook pizza in oven.
- Ability to help fellow employees accomplish their goals when possible.
- Must attend all mandatory classes and meetings as scheduled.
- Ability to follow all recipes and plating pictures without deviation unless requested by the guest.
- Portion controls various items using scales and other dry and wet measuring techniques.
QUALIFICATION REQUIREMENTS: To perform this job successfully, employees must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable employees with disabilities to perform the essential functions. A combination of experience or training will be considered.
EDUCATION and/or EXPERIENCE:
- High School Diploma or General Education Degree (GED); 2 years of previous high-volume line cooking experience and/or culinary degree.
LANGUAGE SKILLS:
- Employees must be able to speak, read, and write in English. Employee will read order tickets, schedules, and memos.
- Ability to read and comprehend simple instructions, short correspondence.
- Ability to effectively present information in one-on-one and small group situations to guests and other employees of the organization.
MATHEMATICAL SKILLS:
- Ability to calculate figures, amounts, and percentages and apply to practical situations.
REASONING ABILITY:
- Ability to interpret a variety of instruction furnished in written, oral, diagram, or schedule form.
- Able to deal with problems with a variety of concrete variables.
CERTIFICATES, LICENSES, REGISTRATIONS:
- Culinary Degree, Sanitation Certificate preferred but not required.