C34 - Sous Chef ( Grid 13 )

Sous Chef
Number of Position: 1
Competition Number : C34
Department: Kitchen
Location : Main Campus
Position Status : Full Time
Collective Agreement: Communities Bargaining Unit
Compensation: $26.59 - $ 28.22
Reports to: Manager, Food Service As a member of the culinary team, the Sous Chef assists the Manager Food Services in overseeing the food operation of the Phoenix Society and areas in which food production and preparation take place. This includes the Phoenix Food Truck program. The sous chef assists the kitchen manager to coordinate and maximize the food production and human resources so the Societys standard of service and value to clients are achieved and maintained. As a member of the kitchen service team, the Sous Chef is the lead staff in coordinating how the food truck is utilized and promoted. The position is accountable for: Supervision and scheduling of Surrey based kitchen staff
Quality AssuranceResponsibilities:Administration of Operations
Lead role in ensuring that the operations of the Surrey culinary team achieves a consistent high quality of services that meets and exceeds requirements.
Acting as an ambassador for the Phoenix Society, responsible for the coordination of Food Truck catering and overall food truck operations.
Assist the Kitchen Manager in ordering supplies and stock.
Relief cook for staff on leave.
Cooks for special events as organized/requested by various departments within the Society
When not coordinating the food truck, working in the kitchen on a full-time basis as needed.
Working with Kitchen Manager to plan the menu, including efficient and cost-effective ordering of food.
Ensure a high level of service, responsiveness, and professionalism at events, when dealing with business associates and the public.
Adhere to and implement sanitation regulations and safety regulations both in the kitchen and food truck.
Ordering supplies, working to a budget. Reports all defective equipment to maintenance department for repair.
Participates in the teams planning and implementation of quality improvement projects such as evaluating customer and resident needs, improving food truck services, and implementing new service strategies.
Liaise with partner agency and respond to inquiries.
Participates in data collection and outcome measurement of sales and delivery.
Performs other duties as required.Food Truck Management Cooks on the food truck when doing any catering business
Works to ensure a safe, well-maintained food truck.
Maintains and oversees calendar of food truck events and activities
Effectively coordinates, supervises and is accountable for the daily operations of the food truck and kitchen to ensure operational quality requirements and standards of excellence are always maintained.
Ensuring the truck is maintained including services, checking equipment, fuel usage,
cleaning and signage operation.Human Resources and Administration : Provides supervision, direction, coaching and assistance to staff in the completion of daily operating tasks.
Onboards, trains, employees, volunteers and on shift responsibilities and job routines.
Motivates staff team to maintain and exceed agency work standards. Ability to delegate staff and consistently produce results. able to work with different cultures.
Ensures that all documentation, responsibilities, and routines are completed.
Performs other tasks and duties as required and maintains quality standards as set by the kitchen managerCoaching: Coaches staff as appropriate, to improve performance, and increase job satisfaction.
Motivates and coaches staff to achieve established goals that meet and/or exceed program and organizational needs.
Community Relations:
Effectively promotes the Societys Food Truck programs and the organizations integrated services.
Promotes effective liaison activities with the community in a professional manner and promotes/encourages community involvement in the program.Quality Assurance: Ensures that the Societys Food Truck program operate in compliance with Phoenix Society Policy and
Procedures and all relevant health and safety legislation.
Maintains up to date knowledge of fire safety regulations and other emergency policies and procedures
Leads on maintaining high standards of work quality. Working Conditions: Along with working with members of the public, this position is required to work with facilities that have co-located services. The ability to function independently while managing multiple tasks and the ability to adapt to change is an ongoing expectation of this position.
The hours will be determined by the Kitchen Manager. This position may be required to work on Saturday and Sundays. Qualifications: Grade 12
Professional Cook Training Certificate.
3 years of recent, related experience in the food/hospitality industry.
Fluent and able to effectively communicate professionally, orally and written.
Experienced in providing a person centred and community minded environment.
Trained and experienced in records, reports, statistics, and database management.
Proficient in MS Windows, Word, Excel, Outlook, and Internet, experienced in database management.
In working with marginalized people affected by problematic substance use, homelessness, emotional and mental health issues, unemployment, lack of education and involvement with the criminal justice system
Food safe advanced & Safety Supervisor
Satisfactory completion of a criminal records check with vulnerable sector screening is required
Satisfactory completion of Tuberculosis Screening form is required
Satisfactory completion of Employee Immunization Record form is required
Class 5 drivers license
First aid certification with CPR is required Competencies: Approach to Work Demonstrates initiative, flexibility, adaptability and resourcefulness
Actively seeks and incorporates feedback to inform continuous self-improvement
Sets goals, creates and implements action plans, monitors progress, and evaluates results
Adeptly manages competing tasks and uses time efficiently and effectively Job Knowledge & Quality of Work High-degree of relevant and current job knowledge and skill
Consistently produces accurate, thorough, high-quality work in a timely manner
Builds and promotes a culture of health and safety in the workplace
Implements and enforces best practices in health and safety within the workplace Judgement & Decision-Making Models independent thinking and creativity
Demonstrates effective problem-solving skills
Makes clear, consistent, transparent and timely decisions after contemplating various available courses of action
Exercises sound judgment in the best interests of the organization Communication & Interpersonal Skills Expresses themselves clearly and professionally both verbally and in writing
Displays high emotional intelligence; uses tact and diplomacy in dealing with sensitive, complex and confidential situations
Has a manner, style and presence that makes a positive impression
Listens to and considers others views Personal Leadership Models the organizations core values of social justice, teamwork, social innovation, and strength-based practices
Fosters enthusiasm, energy and commitment
Takes responsibility for personal actions, performance and health
Is reliable and accountable; shows up on time ready to work Teamwork & Collaboration Effectively works with their colleagues to ensure organizational success
Champions positive working relationships with staff and external stakeholders
Supports an environment of openness, and champions teamwork and communication across programs
Leverages the expertise of others for organizational success

Salary for this role is between $26.59 - $ 28.22 per hour.

Closing Details: All employees, including laid-off and displaced employees, are entitled to apply for the vacancy and be considered pursuant to the provisions of Article 12.9. Internal applicants must notify the manager of their intent to apply. External applicants will be reviewed after internal applicants have been reviewed and interviewed. All qualified applicants are welcome to apply. Those shortlisted will be contacted.

Closing Date: Internal applications will be accepted until April 23, 2025, at 5:00 pm.