Job ID: 233041698

Job Summary
Employment Type
Full Time
Years Experience
1 - 3 years
Job Description

The Theme Park Line Cook is responsible for food preparation, storate, product rotation, and wholesomeness which comply with qualitiy expectations set forth by Dollywood Theme Park. This is to be done in a manner consistent with the mission, values, and Operating philosophies of The Dollywood Company and Herschend Family Entertainment.

Summary of Major Duties and Responsibilities:


  • Knowledgeable of proper cooking temperatures and hold times.
  • Act as quality assurance inspector
  • Ensures day dot procedures are in place; follows First In First Out
  • Ensure food is high quality.
  • Follows Plate Perfect; enforce preparation/food handling standards which ensure designated portion control.
  • Maintain temperature charts.
  • Comply with Sevier County health department and food service department policies.
  • Know, understand, & enforce the use of the “Start Fresh” program when necessary; must be signed off on Start Fresh within 30 days of accepting this position.
  • Demonstrate a high level of productivity and production.


Food Merchandising

  • Ensure all products are presented to guest in a visually appealing and appetizing manner through Plate Perfect.


Food Cost Control

  • Receiving - all goods are received in good condition and acceptable for use.
  • Rotation - products are rotated for maximum freshness.
  • Portion Control - all employees know and understand the recipes and portion in preparing each unit’s menu, constantly inspect and spot-weight portion sizes; follow Plate Perfect.
  • Waste Control - waste is kept to a minimum by not over producing, avoiding accidents, and properly storing and handling food. Also practices small batch cooking method by producing less more often.
  • Budget - achieves budgetary goals for food cost control.
  • Inventory Control - responsible for maintaining a proper level of inventory at all times.

Guest Excellence

  • Greet each guest with a cordial greeting.
  • Treat each guest as an individual.
  • Provide continuous service and attention to details:
    • Guest satisfaction

Employee Excellence/Expectations

  • Costumes are to be neat, clean and appropriately worn at all times while on Park.
  • Personal hygiene is very important.
  • Work schedules will vary. Employees must be available to work various and flexible hours.
  • Employees may be asked to work past their scheduled shift. On slow days employees may be sent home after 3 hours or called off for the day.
  • Employees must be available and willing to work at different locations on Park.
  • Employees may be using equipment such as, but not limited to, knives, slicers, ovens, smokers, warmers, grills, tilt skillets, kettles, mixers, buffalo chopper, dollies, rolling racks, dishwasher, brooms, mops, etc.
  • Must adhere to company policy regarding not reporting to work with an illness or condition that may put others at risk or harm.

Job Satisfaction/Development

  • Ability to learn how to read Cost of Sales to maximize profitability.
  • Able to learn from and be coached by Cook I
  • Able to train and monitor Cook III.
  • Employees are expected to be able to answer guest questions concerning Park layout and menu item availability.
  • Responsible to assist all kitchen staff in proper operation.

The Dollywood Company

Dollywood is more than just a world-class theme park. Nestled in the beauty of the Smoky Mountains, it’s a great family getaway filled with fun and memories. From award-winning rides of all kinds to world-class shows, festivals and attractions, Dollywood has something for everyone.

Join our team, and you’ll work with one of the most...

Show More


View all 2 jobs
Similar Jobs

Line Chef - In the Foothills of Southern Appalachia
Maryville, TN Quick Apply

Cook (Part-time and Full-time)
Jefferson City, TN

Sevierville, TN

Line Cook
Sevierville, TN

Sevierville, TN